LAS
VEGAS – MGM Grand continues to raise the bar for
exceptional guest service with its new Mobile Concierge program. Guests of the AAA Four Diamond hotel now can
receive exclusive discounts directly to their personal mobile devices, including
offers for MGM Grand’s award-winning restaurants, pampering spa and salon and
spectacular shows, KÀ and Crazy Horse Paris.
This new
communicationservice takes a proactive, state-of-the-art approach to
accommodating guests’ needs. Once a
hotel reservation is booked, the guest receives a pre-arrival email with the
option to sign up for offers sent directly to their cell phones, iPhones or PDAs
via Short Message Service communication, commonly known as text messaging. The pre-arrival email allows guests to specify
whether they would like information only on specific amenities or on all offers
available during their stay. Alternatively, guests may conveniently
register for the customized service at the front desk upon arrival.
Redeeming the
offer is as simple as presenting the text message to an MGM Grand concierge or
participating venue – from Cristophe Salon to the electric nightlife at Tabú
Ultra Lounge and Studio 54.
"With one
touch of a button, our Mobile Concierge program conveniently connects our guests
to special discounts, offering personalized attention and the chance to indulge
in MGM Grand’s ‘Maximum Vegas’ experience," said Tim Kelly, vice president of
Hotel Operations for MGM Grand.
Offered in
conjunction with digital marketing service provider, mobileStorm, the MGM Grand
Mobile Concierge program currently is available to mobile service providers
within the United
States only. Standard text messaging rates apply. To book a reservation at MGM Grand and
participate in this new service, call (800) 929-1111